Planning and implementing a project can seem like a big house remodel–long, full of unknowns, and almost always over budget.…
Many utilities today are looking to better serve their LMI customers with expanded programs and initiatives, but this customer segment…
The end-of-year crunch can exacerbate the limits of utility program management. Manual processes, siloed data, limited budget, and the coordination…
One of the things we’ve found in working with so many utilities across the country on their customer experience transformation…
The world is changing. Previously, an energy customer’s main decision might have only been between whether they use gas or…
