EnergySavvy | Transform the Utility Customer Experience

What is EnergySavvy?

We’re Software
The industry’s best analytics, engagement and workflow technology—purpose built for the utility journeys that matter.

We’re Services
To help utilities design, develop and deliver a more modern, satisfying, and efficient customer experience.

We’re Passion
For helping utilities transform and grow in the customer-centric, clean energy era.

Energy CIO Insights selects EnergySavvy

EnergySavvy: Top 10 Smart Energy Solution Providers for 2018.

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Utility LMI Challenges eBook

Leverage modern analytics to surface the right LMI recommendations for each eligible customer.

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Call Center eBook

Reduce calls and resolve issues the first time around with personalized recommendations across all channels.

GET THE EBOOK >

What Makes Us Different?

A fundamental technology advantage.

Analytical personalization.

Using the same AI and Machine Learning technology as Amazon and Netflix, we find the best action for each customer across all channels.

Purpose-built for utilities.

Personalization based on more than just shopping carts and browsing history—from safety messages to billing plans to EE, we’ve got you covered.

Works with any data or system.

EnergySavvy personalization plugs right into any of your existing systems or channels.

Rock solid. Enterprise-class.

EnergySavvy delivers fast, stable, and scalable customer solutions with utility-grade security.

Future-proofed and scalable.

Store and analyze an unlimited amount of data with a modern distributed computing architecture.

Services and advisory.

We partner with you to advise and seamlessly deliver customer experience transformation.

Analytical personalization.

Using the same AI and Machine Learning technology as Amazon and Netflix, we find the best action for each customer across all channels.

Purpose-built for utilities.

Personalization based on more than just shopping carts and browsing history—from safety messages to billing plans to EE, we’ve got you covered.

Works with any data or system.

EnergySavvy personalization plugs right into any of your existing systems or channels.

Rock solid. Enterprise-class.

EnergySavvy delivers fast, stable, and scalable customer solutions with utility-grade security.

Future-proofed and scalable.

Store and analyze an unlimited amount of data with a modern distributed computing architecture.

Services and advisory.

We partner with you to advise and seamlessly deliver customer experience transformation.

Transform the Utility
Customer Experience

Modern Utility Personalization, Automation and Engagement

Home

What is EnergySavvy?

We’re Software
The industry’s best analytics, engagement and workflow technology—purpose built for the utility journeys that matter.

We’re Services
To help utilities design, develop and deliver a more modern, satisfying, and efficient customer experience.

We’re Passion
For helping utilities transform and grow in the customer-centric, clean energy era.

Energy CIO Insights selects EnergySavvy

Utility LMI Challenges eBook

Call Center eBook

What Makes Us Different?

A fundamental technology advantage.

Analytical personalization.

Purpose-built for utilities.

Works with any data or system.

Rock solid. Enterprise-class.

Future-proofed and scalable.

Services and advisory.

Analytical personalization.

Purpose-built for utilities.

Works with any data or system.

Rock solid. Enterprise-class.

Future-proofed and scalable.

Services and advisory.

A Few of Our Customers

Delivering Utility Customer Experience Success

Next Best Action recommendations to date.

reduction in project completion time at NYSERDA.

higher average email response rate at Eversource.

rise in contact resolution satisfaction at APS.

Next Best Action recommendations to date.

reduction in project completion time at NYSERDA.

higher average email response rate at Eversource.

rise in contact resolution satisfaction at APS.

Find out what EnergySavvy can do for your utility.

Transform the Utility Customer Experience

Modern Utility Personalization, Automation and Engagement

Home

What is EnergySavvy?

We’re Software The industry’s best analytics, engagement and workflow technology—purpose built for the utility journeys that matter.

We’re Services To help utilities design, develop and deliver a more modern, satisfying, and efficient customer experience.

We’re Passion For helping utilities transform and grow in the customer-centric, clean energy era.

Energy CIO Insights selects EnergySavvy

Utility LMI Challenges eBook

Call Center eBook

What Makes Us Different?

A fundamental technology advantage.

Analytical personalization.

Purpose-built for utilities.

Works with any data or system.

Rock solid. Enterprise-class.

Future-proofed and scalable.

Services and advisory.

Analytical personalization.

Purpose-built for utilities.

Works with any data or system.

Rock solid. Enterprise-class.

Future-proofed and scalable.

Services and advisory.

A Few of Our Customers

Delivering Utility Customer Experience Success

Next Best Action recommendations to date.

reduction in project completion time at NYSERDA.

higher average email response rate at Eversource.

rise in contact resolution satisfaction at APS.

Next Best Action recommendations to date.

reduction in project completion time at NYSERDA.

higher average email response rate at Eversource.

rise in contact resolution satisfaction at APS.

Find out what EnergySavvy can do for your utility.

Transform the Utility
Customer Experience

We’re Software
The industry’s best analytics, engagement and workflow technology—purpose built for the utility journeys that matter.

We’re Services
To help utilities design, develop and deliver a more modern, satisfying, and efficient customer experience.

We’re Passion
For helping utilities transform and grow in the customer-centric, clean energy era.