Home I EnergySavvy

What is EnergySavvy?

We’re Software
The industry’s best analytics, engagement and workflow technology—purpose built for the utility journeys that matter.

We’re Services
To help utilities design, develop and deliver a more modern, satisfying, and efficient customer experience.

We’re Passion
For helping utilities transform and grow in the customer-centric, clean energy era.

Rising to the Personalization Challenge through the Contact Center

National Grid deploys personalization solution for their low-income customers in just 10 weeks.

GET THE CASE STUDY >

Five Best Practices for a Successful TOU Customer Roll-out

Learn how to avoid the top challenges of implementing a new Time of Use plan and the five best practices for a successful customer roll-out.

GET THE EBOOK >

National Grid Expands EnergySavvy Personalization Platform

National Grid Expands Personalization Platform to 2 Million Customers with EnergySavvy.

READ THE PRESS RELEASE>

What Makes Us Different?

A fundamental technology advantage.

Analytical personalization.

Using the same AI and Machine Learning technology as Amazon and Netflix, we find the best action for each customer across all channels.

Purpose-built for utilities.

Personalization based on more than just shopping carts and browsing history—from safety messages to billing plans to EE, we’ve got you covered.

Works with any data or system.

EnergySavvy personalization plugs right into any of your existing systems or channels.

Rock solid. Enterprise-class.

EnergySavvy delivers fast, stable, and scalable customer solutions with utility-grade security.

Future-proofed and scalable.

Store and analyze an unlimited amount of data with a modern distributed computing architecture.

Services and advisory.

We partner with you to advise and seamlessly deliver customer experience transformation.

Analytical personalization.

Using the same AI and Machine Learning technology as Amazon and Netflix, we find the best action for each customer across all channels.

Purpose-built for utilities.

Personalization based on more than just shopping carts and browsing history—from safety messages to billing plans to EE, we’ve got you covered.

Works with any data or system.

EnergySavvy personalization plugs right into any of your existing systems or channels.

Rock solid. Enterprise-class.

EnergySavvy delivers fast, stable, and scalable customer solutions with utility-grade security.

Future-proofed and scalable.

Store and analyze an unlimited amount of data with a modern distributed computing architecture.

Services and advisory.

We partner with you to advise and seamlessly deliver customer experience transformation.

Transform the Utility
Customer Experience

Modern Utility Personalization, Automation and Engagement

Home

What is EnergySavvy?

We’re Software
The industry’s best analytics, engagement and workflow technology—purpose built for the utility journeys that matter.

We’re Services
To help utilities design, develop and deliver a more modern, satisfying, and efficient customer experience.

We’re Passion
For helping utilities transform and grow in the customer-centric, clean energy era.

Rising to the Personalization Challenge through the Contact Center

Five Best Practices for a Successful TOU Customer Roll-out

National Grid Expands EnergySavvy Personalization Platform

What Makes Us Different?

A fundamental technology advantage.

Analytical personalization.

Purpose-built for utilities.

Works with any data or system.

Rock solid. Enterprise-class.

Future-proofed and scalable.

Services and advisory.

Analytical personalization.

Purpose-built for utilities.

Works with any data or system.

Rock solid. Enterprise-class.

Future-proofed and scalable.

Services and advisory.

A Few of Our Customers

A Few of Our Customers

Delivering Utility Customer Experience Success

Next Best Action recommendations to date.

reduction in project completion time at NYSERDA.

higher average email response rate at Eversource.

rise in contact resolution satisfaction at APS.

Next Best Action recommendations to date.

reduction in project completion time at NYSERDA.

higher average email response rate at Eversource.

rise in contact resolution satisfaction at APS.

Find out what EnergySavvy can do for your utility.

Transform the Utility Customer Experience

Modern Utility Personalization, Automation and Engagement

Home

What is EnergySavvy?

We’re Software The industry’s best analytics, engagement and workflow technology—purpose built for the utility journeys that matter.

We’re Services To help utilities design, develop and deliver a more modern, satisfying, and efficient customer experience.

We’re Passion For helping utilities transform and grow in the customer-centric, clean energy era.

Rising to the Personalization Challenge through the Contact Center

Five Best Practices for a Successful TOU Customer Roll-out

National Grid Expands EnergySavvy Personalization Platform

What Makes Us Different?

A fundamental technology advantage.

Analytical personalization.

Purpose-built for utilities.

Works with any data or system.

Rock solid. Enterprise-class.

Future-proofed and scalable.

Services and advisory.

Analytical personalization.

Purpose-built for utilities.

Works with any data or system.

Rock solid. Enterprise-class.

Future-proofed and scalable.

Services and advisory.

A Few of Our Customers

A Few of Our Customers

Delivering Utility Customer Experience Success

Next Best Action recommendations to date.

reduction in project completion time at NYSERDA.

higher average email response rate at Eversource.

rise in contact resolution satisfaction at APS.

Next Best Action recommendations to date.

reduction in project completion time at NYSERDA.

higher average email response rate at Eversource.

rise in contact resolution satisfaction at APS.

Find out what EnergySavvy can do for your utility.

Transform the Utility
Customer Experience

We’re Software
The industry’s best analytics, engagement and workflow technology—purpose built for the utility journeys that matter.

We’re Services
To help utilities design, develop and deliver a more modern, satisfying, and efficient customer experience.

We’re Passion
For helping utilities transform and grow in the customer-centric, clean energy era.